Picpay

PicPay is a Brazilian fintech with the mission of making people's lives easier. I led a UX team within the Internal Platforms tribe, responsible for research, product and service design for developer platforms and data processes.

Product Design Manager

Role

Nov 2021 - Aug 2023

Period

WHY

Initial scenario

Tribe Responsibilities

Cost reduction in development

Provide secure products and data to business units

Problems in design and tech teams

Improve productivity of technology teams

Misallocated resources and lack of prioritization

Low product maturity

Many teams and scenarios vs. few designers

HOW

we did it

New action strategy

Decisions and actions as a leader

1

The team began to prioritize projects with greater impact and delivering better results

Team player
2

Working closely with the team, releasing blockages, monitoring projects, helping to outline strategies and career development

Governance and processes
3

Documentation, evolution of research and design processes, training, contribution to design systems

2x more daily visits with data platform redesign

Creating product strategy from research

Some deliverables and results over time

WHAT

we did it

O que fizemos

2x mais visitações diárias com redesign da plataforma de dados
Pesquisa e estratégia para experiência do desenvolvedor
Criando estratégia de produto a partir de pesquisas
Algumas entregas e resultados ao longo do tempo